— established 2011 — COINWISE FINANCIAL EDUCATION
Coinwise participants
WHAT PARTICIPANTS SAY

Honest Feedback from Real Participants

We share what participants have told us — including the areas where they wished the programmes went further.

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4.7Average programme rating (2024)
4,200+Participants since 2011
86%Would recommend to a colleague
13+Years delivering programmes in KL
PARTICIPANT FEEDBACK

Voices from Our Cohorts

RA

Rashidah binti Aziz

Civil servant, Putrajaya · March 2025

I enrolled in the EPF programme after realising I'd never actually understood my statements beyond the total balance. By the third session, I was reading the full breakdown on my own and had questions for my HR department that I wouldn't have known to ask before. Well worth the time.

EPF & Social Security Deep Dive

LK

Lim Kai Wei

IT manager, Petaling Jaya · February 2025

The Ethical Investing programme covered ground I hadn't encountered anywhere else — particularly the combination of ESG and Shariah-compliant principles in the same discussion. The facilitator handled differing views in the group respectfully and the case studies were genuinely useful. The only thing I'd have wanted was one more session.

Ethical & Responsible Investing Awareness

NI

Nurul Izzati Mohd Noor

Accounts executive, Shah Alam · March 2025

After losing my job briefly in 2023, I realised how unprepared I'd been financially. The Emergency Preparedness programme helped me put a proper plan together — not just the emergency fund amount, but the whole continuity document. It felt practical rather than theoretical throughout.

Financial Emergency Preparedness

TH

Tan Hoong Seng

Healthcare administrator, Cheras · January 2025

I attended because my employer covered part of the fee through their staff development fund. What I appreciated most was that at no point did any facilitator try to sell me something or steer me towards a product. It was genuinely educational in the traditional sense. The SOCSO section was particularly eye-opening.

EPF & Social Security Deep Dive

SA

Suraya Aminah Kadir

Secondary school teacher, Subang · February 2025

I'd heard about ESG investing but assumed it wasn't relevant to someone in my income bracket. The programme changed that assumption entirely — I understand now that the frameworks apply at any investment size. The facilitator was careful not to impose a view, which made the discussions much more useful.

Ethical & Responsible Investing Awareness

FM

Farouk bin Mustaffa

Logistics coordinator, Ampang · March 2025

The emergency preparedness content was practical in a way I wasn't expecting. Session three — government support resources — covered schemes I had no idea existed. The cohort was small enough that the facilitator could address each person's specific situation during the discussion portions, which made a real difference.

Financial Emergency Preparedness

PARTICIPANT JOURNEYS

Three Stories Worth Sharing

The Challenge

A 38-year-old civil servant had held an EPF account for 15 years without ever reviewing her statements in detail. She wasn't sure whether her employer had been making correct contributions or what her Account 2 balance could be used for.

The Solution

She enrolled in the EPF Deep Dive and during the statement review session, discovered a two-year gap in employer contribution records. The programme equipped her with the knowledge to query this directly with EPF's member services.

The Outcome

After following up, the contribution discrepancy was resolved. She now checks her statement quarterly and has a clear retirement projection. The programme cost RM 1,300. The recovered contributions amounted to considerably more.

The Challenge

A 44-year-old senior executive wanted to begin investing part of his savings in alignment with his values but felt conflicted between ESG-focused funds and Shariah-compliant options — not knowing whether these overlapped or conflicted.

The Solution

The Ethical Investing programme addressed exactly this question over five weeks. He left with a framework for evaluating fund options and a clearer understanding of where Shariah-compliant screening and ESG criteria align — and where they diverge.

The Outcome

He made no immediate investment decisions during the programme — by design. Instead, he brought better questions to a licensed financial planner the following month, leading to a more considered portfolio decision than he felt he would have made without the prior education.

The Challenge

A couple — both working professionals — enrolled together in the Emergency Preparedness programme after realising during a recent salary delay that they had fewer than two weeks of living expenses readily accessible. They had been meaning to address this for years.

The Solution

The programme helped them complete a full vulnerability assessment, determine an appropriate emergency fund target for their household, and create a financial continuity document covering insurance, contacts, account access, and key obligations.

The Outcome

Within four months of completing the programme, they had built a three-month emergency fund. They described the document creation session as the most practically useful thing they'd done together for their household finances in years.

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